Last Updated: July 28th 2024
This Privacy Policy describes how Fluent Friends ("Company", "we", "our", or "us") collects, uses, and discloses your personal information when you use our English language learning application ("App").
1. Information We Collect
1.1. Personal Information: When you create an account or use our App, we may collect personal information, including your name, email address, payment information, and profile picture.
1.2. Usage Information: We may collect information about your use of the App, including your interactions with the AI model, learning progress, and preferences.
1.3. Device Information: We may collect information about the device you use to access the App, including the device type, operating system, and IP address.
2. How We Use Your Information
2.1. Provide and Improve the App: We use your information to provide, maintain, and improve the App and to personalize your experience.
2.2. Communications: We may use your information to communicate with you about your account, subscriptions, and updates to the App.
2.3. Payments: We use your payment information to process subscription fees and other transactions.
2.4. Analytics: We may use your information for analytics and research to understand how users interact with the App and to improve our services.
3. How We Share Your Information
3.1. Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, and customer support.
3.2. Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
3.3. Business Transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.
4. Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure.
5. Your Choices
5.1. Account Information: You may update or delete your account information through the App's account settings.
5.2. Marketing Communications: You may opt-out of receiving marketing communications from us by following the unsubscribe instructions in those communications.
6. Children's Privacy
Our App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes to this Privacy Policy, we will notify you by email or through the App. Your continued use of the App after the changes become effective constitutes your acceptance of the new Privacy Policy.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at hello@fluentfriends.app.